Connect ONLY using approved cables approved by the manufacturer for this product. To set this feature: To set this feature: 1. Scan the appropriate digits from the keypad in Appendix C that represent the de … Scan the appropriate digits from the keypad in … The PIR feature allows the scanner to provide information to an external computer indicating how easy the label was to read. See the topic, Interface Type, in Section 6 to select the required interface using programming bar codes.
Scanner Diagnostic Mode While in Scanner Diagnostic Mode, continuous scanning of labels is allowed, permitting the user to scan an unlimited number of bar codes while troubleshooting problems.
Under normal operation, the scanner stores label da … Verify programmable parameters using the information and programming bar codes provided in Section 6. Check bar code symbology options and other configurable features. Troubleshoot the host or call Tech Suppo … If you choose to rout a countertop with a thickness of 0.
This support strip should minimally be made of 0. This strip should be glued as well as screwed to the underside of the countertop. Installation Overview The preceding Site Preparation Overview dealt with installed location and counter preparations to accommodate the scanner or scanning-scale. Having completed those steps, physical installation of the scanner or scanningscale can begin. The following instructions apply to all models. This section describes: 1.
Unpacking the unit. Verifying operation before connecting to a POS system. Routing and connecting cables. Validating that your scanner communication parameters match the POS terminals system requirements.
Functional testing to verify operation when connected to the POS system. The following text describes each of these steps. Unpacking To unpack the unit: Inspect the package for signs of damage that may have occurred during shipping. If damage is found, report it to your carrier immediately. Remove the Quick Reference Guide and familiarize yourself with the units controls and features. Leave the guide at the checkstand when the installation is complete.
Remove the protective packing and carefully lift the unit from the carton. Be sure to save the box and all packing material. In the event of failure, the unit must be returned to the factory in its original packaging. Carefully lift off the All Weighs Platter as shown in Figure and remove the protective foam pieces securing the weigh mechanism.
Set the platter back in place. For added protection during shipment, the All Weighs Platter is covered with a tight-fitting layer of vinyl as shown in Figure Remove Protective Vinyl. Proceed to the Operational Verification instructions below. Operational Verification Follow these steps to ensure that your unit has arrived undamaged and is fully functional before installing it in the counter and connecting it to your POS system.
If the unit is a scanning-scale, connect the Remote Scale Display to the proper connector on the units connector panel refer to Figure Note that if the Remote Scale Display is not connected, a scanner power-up Selftest will sound a long, low beep, and the number 8 will appear on the 7-segment display indicating a remote display error.
Power-down, connect a known-good Remote Display to the appropriate port, and restart to correct this problem. Alternatively, you can disable the Remote Display using programming bar codes see Section 6, Programming for more information.
Connect the power cable at the scanner then at the AC outlet. When power is applied to the unit, the normal indicator sequence is: The green light will be lit dim steadily.
If the Selftest detects a problem, the 7-segment display will display a number code. Refer to Section 4, Problem Isolation, for a description of failure codes and problem isolation procedures. Scale calibration may be necessary to obtain a zero reading on the display on rare occasions. The unit should be permitted to reach thermal equilibrium before proceeding to the next steps. Reference the topic WarmUp Time in Section 1.
When the unit is moved from a cooler temperature such as a storage area to a warmer environment such as a checkstand location , a period of 60 minutes must be allowed to acclimate the unit to ambient conditions.
Once installed and powered up, a power-up warm-up period of 15 minutes must be allowed before calibrating or performing weighing operations. These two warm-up periods may run concurrently. Verify that the scanner or scanning-scale passes an operational test by observing the following:. Since the interface cable is not yet connected to the POS terminal, the scanner may be limited to reading only one or two labels see the note that follows.
The scanner indicates when each label has been successfully read by flashing the green scanner light and emitting a good read tone beep. When not connected to the host, the scanner may be limited to reading only one or two labels. This limitation is dependent upon the interface type. If the scale is operating correctly, the yellow LED will illuminate and remain on steady, and the display will show a reading of 0.
If the display is blank or a is displayed, it may be necessary to calibrate the scale before continuing. Refer to Section 5, Calibration, for calibration procedures. Remote Scale Display. Check to verify that 0. Verify that the display shows a weight and that the yellow LED goes out. Remove the item and observe that Remote Scale Display shows 0.
Unplug the AC power cord from the outlet and disconnect the power cord and Remote Scale Display cable from the scanners connector panel. After you have verified that the scanner and scale if present are completely functional, continue with the following procedures to complete the installation.
Diagnostic Modes Two diagnostic modes are available which allow you to initiate scanner or scale diagnostic tests, as well as verify the scanners ability to read bar codes. Scanner Diagnostic Mode While in Scanner Diagnostic Mode, continuous scanning of labels is allowed, permitting the user to scan an unlimited number of bar codes while troubleshooting problems.
Under normal operation, the scanner stores label data, awaiting the signal which transmits it to the host. When the scanner is not connected to a host, it may read and store only up to two labels, then quit reading until power is cycled clearing the memory. Scanner Diagnostic Mode removes this limitation. While pressing the button, the scanner will first sound three tones, wait a few seconds, then sound six rapid tones; after which you should immediately release the button.
While in Scanner Diagnostic Mode, identification numbers for interface1 type, firmware and configuration will scroll continually across the scanners 7-segment FRU Field Replaceable Unit display. This is useful information for field diagnostics.
See Figure for the location of the display. For example, if the dual cable RS interface type 05 were enabled, the firmware designation was R, and the configuration was R, the following would be shown slowly, with blanking between each of the items : IF r r See the topic, Scanner and Scale Reset in Section 3 for more information about unit resets.
A listing of scanner interface identification numbers is available in Section 6, under the topic, Interface Type. Six rapid tones will be sounded, indicating the unit is leaving normal operation and entering Scale Diagnostic Mode. The Remote Display will flash a 1 across the display while the dignostic routine is being run.
When diagnostics are completed successfully, the display will indicate If the diagnostics routine is not completed successfully, the scanner will sound a series of tones and the Remote Display will show an error code.
Turn to Section 4, Problem Isolation for a description of error codes. Do not route interface cables in close proximity to electrical motors or other sources of electromagnetic interference. Cables can drop directly from their connectors on the scanner, or, alternatively, can be routed along the scanners side to the back see Figure Do not plug the AC power cord into the outlet at this time.
It is a good practice to always connect the power cable to the scanner first before plugging it into the AC receptacle. The procedures titled, Set-Up, provided later in this section will instruct you to connect the power cord at that time. Figure illustrates the basic cable routing scheme. Figure shows available adjustment for the display head.
Lighting Considerations The display will be easily readable unless placed in direct sunlight or other very strong light sources. Light interference will not be a factor in most installations. Viewing Angle The optimum viewing angle is directly facing the customer. To ensure that the display is easily readable for the majority of your customers, the display should be approximately 48 to 60 to cm from the floor.
Check with local Weights and Measures authorities regarding proper positioning of scale displays used in retail trade. The connector at the Remote Scale Display end is secured with a rubber band during shipping to prevent damage to the locking tabs see Figure After routing the cable, remove this rubber band before the cable end connecting to the Remote Scale Display head.
Failure to remove the band will keep the connector from latching properly when it is connected to Remote Scale Display port. Determine where you want to install the Remote Scale Display based on your counter design, the viewing angle and lighting considerations discussed previously. Reference Figure for the displays physical dimensions. Use the short pedestal base template provided in Figure to mark locations of the mounting screw and cable routing holes.
Before drilling, ensure the holes in your base match with the holes indicated on the template. Drill the mounting screw holes using a drill bit of the appropriate diameter for your mounting screws or bolts.
It may be necessary to shorten the stalk that supports the display head so that the display is installed at eye level. Cut the stalk to fit your installation if required. Remove the rubber band from the connector and attach the connector to the display head.
Feed the entire remaining length of the Remote Scale Display interface cable through the cable routing hole so that the assembled Remote Scale Display can be positioned over the mounting screw holes.
Install mounting screws or bolts to complete the installation of the Remote Scale Display. Take care not to pinch or pierce the interface cable while securing the Remote Scale Display to the checkstand. Changing Weighing Modes Your scanning-scale has been programmed for weighing in either pounds or kilograms depending upon the initial operating environment that was specified when you ordered your scanning-scale.
If you need to change from pounds to kilograms or vice-versa, call technical support. You can verify that the scale is set correctly for your countrys requirements by observing that the Remote Scale Display shows the appropriate measurement symbol lb or kg when the power-up Selftest is completed. Any time the scale weighing mode is changed, the scale must be re-calibrated before commercial use. If you have not already made the counter cutout and routed power and interface cables, do so now as described in the previous instructions.
If your checkstand has been prepared, proceed as follows:. Set-up 1. Place the unit on the checkstand next to the counter cutout. Route the cables up through the cutout and connect the scanner and scale interface cable s , and Remote Scale Display cable optional to the scanner.
Some POS terminals require two interface cables; one for the scanner interface and one for the scale interface. Refer to Figure for cable connection locations. If you have a scanner with no scale, there will be only one interface cable to the POS terminal. Connect the power cord to the scanner and route the other end down through the checkstand to the AC power outlet. DO NOT plug the power cord in at this time. Installation 1.
Remove the All-Weighs platter to gain access to the lift handles. Simply grasp the top edge of the platter, tilt slightly and lift off vertically see Figure a. If the top edge is blocked, insert a coin into one or both indentations along either side of the platter and pry gently to lift the platter edge.
Grasp the raised sides and carefully lift the platter off as shown in Figure b. Removing the All Weighs Platter. Rotate the lift handles to the vertical position and pick the unit up using fingers hooked into both handles.
Tip: To keep the unit level during installation, spread the remaining fingers to steady the unit as shown in Figure b. DO NOT attempt to lift the unit using the plastic edges, scale frame, or any features other than the lift handles. Lower the unit into the counter opening, ensuring that none of the cables are pinched, pierced or crimped. Re-install the All Weighs Platter and verify that it is flush or just below flush with the countertop.
This is necessary to provide smooth scanning from either direction. Make adjustments as needed to align the platter with the counter by moving support rails up or down, or consider installing screws in positions that will allow their use in adjusting the units position. Failure to install a scanning-scale in a stable and level position will inhibit weighing, calibration and zeroing operations. The platter MUST make unobstructed contact with all of its supports for proper weighing operation.
Once installation is complete, proceed with the Operational Verification procedures on page Using the Lift Handles. It is generally a good practice to power-down switch off all equipment prior to connecting cables. If you have not identified any specific requirements for your POS system, follow these steps. Power-down the POS terminal.
Ensure that power is disconnected from the scanner. Connect the scanner and scale interface cables to your POS terminal. This connection may use one or two cables depending upon your POS terminal interface. Connect the Remote Display cable if your model is a scanningscale and make any connections to optional equipment, such as EAS or a handheld scanner.
Power-up the scanner or scanning-scale by connecting the power cord to an AC power outlet. Wait for the unit to complete the Selftest routine 10 seconds maximum. Power-up the POS terminal. Verify that both scanning and weighing data are properly communicated between the scanner and your POS system. Weigh and scan a few items. If problems are encountered, refer to Section 4, Problem Isolation.
You have now completed installation and system integration of the scanner or scanning-scale. Section 3 Operation and Maintenance The information contained in this section describes how to operate and maintain the scanner and scale. Topics include how tos on scanning, weighing, re-zeroing the scale, removing the top cover and cleaning the upper and lower windows.
Scanning Items To scan items using the scanner, slide or push them through the scan zone as shown on this page. The scanner will work equally well with either a left-to-right or right-to-left motion through the scan zone. There is rarely a need to reorient an items bar code since the scanner can see the left, right, front and back side, as well as the bottom of an item. Labels are chirped while in this mode. Scan Zone. To take advantage of these advancements: Practice the techniques below to improve scanning efficiency: Move the product across the horizontal window See Figure Since the scanner reads labels on all four sides plus the bottom, dont favor either the horizontal or vertical scan windows.
Keep items in their natural orientation. Remember to slide or push items rather than picking them up. By avoiding any gripping, twisting and rotation of your hands and wrists, you can prevent repetitive motion injuries. This technique also relieves you from lifting possibly thousands of pounds per day. Develop a smooth fluid motion during scanning, sharing work equally between hands.
Use the entire hand for grasping and sliding items. Learn typical locations for bar codes on packages; avoid flipping or rotating the items during scanning. Avoid covering any portion of the bar code with your hand. Proper Weighing Technique 1. The L-shaped All-Weighs platter allows you to place items anywhere on its surface, including leaning against its vertical section, to be weighed accurately.
It is important that items rest entirely on the platter for their full weight to be accurately recorded. Remove the item from the weigh platter. Turn to that appendix for full details. These modes can be combined into three groups: pre-operational, operational; and additional functions. The following text describes these modes, what they mean, and how and when they are seen.
The scanners software immediately begins the testing sequence to verify that all systems are functioning properly. This routine, which only takes a few seconds, checks all the functions of the scanner, scale, remote scale display and interface prior to indicating that it is ready for operation. A tone indicating Selftest is complete is a configurable feature.
See the topic Power-up Beep Control in the Programming section of this manual. Error Reporting If a fatal error is detected during Selftest or operation, the unit will not advance to Normal Operation Mode. These messages are coded to assist the repair technician in identifying the failed component. If an error is indicated, make note of it and contact your supervisor or technical support representative.
A table containing descriptions of these error codes is included in Section 4, Problem Isolation on page 4. If a non-fatal1 error is detected such as the loss of one of the two lasers , the unit will sound a long, low tone and display a number on the 7-segment display. The unit will advance to Normal Operating Mode, but performance may be affected until a correction or repair is made.
Operational Configuration Once Selftest diagnostics have been successfully run, a tone is emitted if configured to do so, and the unit enters an operational configuration state. There are two conditions that must be met before the unit can enter Operating Mode: No bar code label can be in the scan volume while the unit is in this state.
Progress is halted until the label has been removed, thereby ensuring that no extraneous bar code data is sent to the host. If your scanner has a scale, the scale cannot be in motion usually caused by excessive vibration in the checkstand for this test to succeed. A Scale in Motion status will be indicated by displaying a period and the applicable weight unit lb. The scale must be able to capture zero weight.
The -0display will be seen if there is a weight on the platter at power-up. Removing the weight or pressing the Scale Zero Push Button should allow the scale to find zero. Scanner behavior under non-fatal error conditions is configurable. See Section 6, Programming for more details. Normal Operation This condition is indicated by the green light being on dim and steady. If you have a scanner without scale model, the yellow lamp will not be lit when the scanner is ready for scanning.
Yellow and Green LED indications are configurable. Your scanner may not be programmed to operate in the standard manner described above. Once the scanner enters Normal Operation, it begins a countdown sequence. Once the scanner has timed out, it enters Sleep Mode. This state is called Sleep Mode, and is indicated by a slow blink of the green light blinking at a 2-second rate. The unit will recognize any of these signals as a wake-up call and instantly return to Normal Operation.
Timeout and Sleep Mode time delays are programmable features that can be selected through use of the programming labels included in Section 6, Programming. Additional Functions Additional scanner and scale functions include programming, running scanner or scale diagnostics, initiating a reset, zeroing the scale, and calibrating the scale.
If you need to change this configuration information for any reason, Section 6, Programming, contains special bar code labels for changing the units settings. Diagnostic Mode Refer to Section 2, Diagnostic Modes for details about running scanner and scale diagnostics. Error Codes and Corrective Action in Section 4 provides a table of error codes resulting from diagnostics.
As with any electronic equipment, it is sometimes necessary to reset the electronics. The reset procedure allows you to initiate a reset command to the scanner.
This may be necessary if the POS terminal has been switched off or the store system has been reset while the unit is on. Reset can also be used to initiate and run the units internal Selftest routine. If the motor had been spinning, the lamps will blink while the motor spins down. At that point, the motor will spin back up and the scanner will continue to run the Selftest diagnostics. Scale Adjustments The scale allows two user adjustments: zeroing and calibration. The first, and most frequently performed, is zeroing the scale.
This operation resets the scales at rest reading to zero which must be within the range of - 0. While the at rest reading remains within the zero range, the scale will automatically adjust itself to true zero.
The scale also automatically zeros itself on power-up if the weight present on the scale is within these defined limits. Zeroing the Scale The zeroing operation may be performed by cashiers and other store personnel. If the zero point moves out of the zero range due to debris accumulation or other causes, pressing the Scale Zero Push Button will not reset the zero point.
In this case the weigh platter must be cleaned, debris chutes cleared of debris or the scale must be recalibrated. Press the Scale Zero Push Button. See Figure The Zero1 light will turn on and the display will show 0. If it does not, see Section 4, Problem Isolation.
You have completed the scale zeroing function. Calibrating the Scale The second adjustment, calibration, defines and sets a standard reference weight range against which all product weights are compared. If your scale is set for weighing in pounds, this range is 0 - 30 pounds, and, if your scale is set for weighing in kilograms, the range is 0 - 15 kilograms. The scale must be calibrated upon initial installation, whenever the scale cannot be zeroed, when the scale diagnostics indicate a calibration error, when the weighing measure pounds or kilograms is changed, or when the scale module has been replaced.
Zero light operation is configurable. In many areas of the United States, the scale calibration switch must be sealed before being placed into service. Consult the agency responsible for regulating weighing devices in your area to ensure that you are meeting all legal and regulatory requirements.
Section 5, Calibration, describes the calibration sequence and verification process. Calibration can only be performed if the tamper seal that secures access to the Calibration Switch is broken and the switch cover is removed. Breaking the seal may legally render the scale inoperable until it has been recertified and a new seal attached. Consult your local regulations before removing the calibration seal if you are unsure of the legal requirements.
Although the scale will physically continue to weigh products, a broken seal may require recertification by a proper authority as designated by your local laws.
Cleaning the Weigh Platter and Scan Windows. Clean the exterior surfaces of the horizontal and vertical scan windows at least twice daily with a nonabrasive, mild, water-based glass cleaner and paper towels or lint-free cleaning tissues. The textured plastic surfaces and stainless steel can also be cleaned using the same cleaning agents.
Daily, clear the debris chutes see Figure between the platter and the outer housing. Most items can be cleared from the debris chutes by carefully running a thin stiff object like a credit card along all sides of the weighing surface. If necessary, remove the top cover to clear the debris chutes and drip rail. Follow these instructions to remove and replace the window: To remove the Vertical Scan Window: 1. Grasp the top edge of the platter, tilt slightly and lift off vertically see Figure a.
Platter Removal. Use caution to avoid damage to the now exposed horizontal and vertical scan windows. If cleaning of these windows is necessary, use a nonabrasive, mild, water-based glass cleaner and paper towels or lint-free cleaning tissues and take care to avoid scratching these windows damage to the windows can degrade scanning performance. The vertical bezel cover is held in place by tabs along its top and side edges. To remove it, carefully lift up on the top edge as shown in Figure a, tilt it out and snap it off.
Lift out the vertical window. Carefully dispose of any damaged glass. Fully seat the new vertical scan window into the window channel. Align the vertical bezel cover with the assembly. Press firmly along the top and sides to engage the tabs and secure it in place. Clean both sides of the new vertical scan window using a paper towel or lint free cleaning tissues dampened with a mild, waterbased glass cleaner. DO NOT use abrasive cleaners or pads. Re-install the platter.
Vertical scan window replacement is now complete. Sapphire glass does not require replacement, so it is permanently fastened in place. Do not attempt to remove Sapphire glass from the platter.
Remove the All Weighs Platter from the scanner as shown in Figure Turn the platter upside down on a clean, dry surface and remove the two screws shown in Figure Retain the screws for later reinstallation.
Once the retainer is freed from the platter, tilt out the retainer and remove the WRG window as shown. Seat a new WRG window in the cavity. Re-install the retainer using the original two screws. Clean both sides of the new WRG window using a paper towel or lint free cleaning tissues dampened with a mild, water-based glass cleaner. WRG window replacement is now complete. Section 4 Problem Isolation In the event of a suspected functional problem, use the troubleshooting references provided in this section.
This useful information will help you to identify and resolve the cause of the problem. These test sequences are explained on the following pages. Power-Up Selftest The Power-up Selftest is a pre-operational series of tests that must be successfully completed before the scanner indicates readiness for operation. This pre-operational period is the time between power-up and normal operation during which the motor comes up-to-speed and software, firmware and hardware are being tested.
Refer to the Section 3 subsection titled, Operational Modes for a more detailed description of this and other scanner and scale modes. Firmware checks all subsystems, accessory connections and the POS interface to verify everything is operating normally.
If a problem is detected at any time, a long, low tone is sounded, an error code is shown on the 7-segment display, and operation may be halted. If a problem is discovered during diagnostics, the scanner will provide feedback about the source of the problem. The remainder of this section describes these failure indications and includes troubleshooting flowcharts to help isolate the problem.
Since almost all scanner or scale problems are caused by either the scanner, scale, POS terminal or communication links between them, these troubleshooting flowcharts focus on these components.
The flowcharts provided in this section walk you through a diagnostic process that will isolate the failed component and instruct as to the corrective action required. Since internal scanner and scale components cannot be replaced by an operator or installer, most functional errors will require the assistance of a trained technical support person. However, if the problem is caused by faulty cable, power supply or remote display, you can fix the problem by replacing the defective component and complete the installation.
Error Codes If an error is detected, the scanner will sound a long low tone for three seconds and alternately flash its LEDs, indicating a failure.
The scanner will also sound a series of beeps corresponding to the error code. The table below describes what these codes mean and what action should be taken for each. When troubleshooting, always remember to check all cable connections first before proceeding with other problem isolation steps. Table See the topic, Interface Type, in Section 6 to select the required interface using programming bar codes. See Section 6, Programming, for details about configuring the scanner using programming bar codes.
Unplug unit and call technical support personnel. Call technical support personnel. See the topic Scale Error Reporting in this section for problem identification and corrective actions. Connect the Remote Display. If necessary, replace display or cable. Alternatively, you can disable the Remote Display using the programming procedures described in Section 6. Call technical support personnel Proceed to Section 5, Calibration If not lit, call technical support personnel.
The following chart shows the Remote Display messages, the Scale Status lamp indication, the problem that the scale is experiencing and what action should be taken.
Flash, pause, 2 blinks, long pause, repeat sequence. Flash, pause, 3 blinks, long pause, repeat sequence. Flash, pause, 4 blinks, long pause, repeat sequence. Flash, pause, 5 blinks, long pause, repeat sequence. Problem Description Too much motion at powerup. Action Required Check for stable installation. Change scale motion filter using the labels found in Section 6; restart. If problem persists, scale may require calibration. Recalibrate; restart; recertify if required.
Call technical support personnel; report error. Calibration lost. Scale communication lost. Scale module failure. Over- and underweight conditions. Action Required.
Flowcharts The problem isolation flowcharts on the following pages allow you to identify and troubleshoot problems with your system. AC power cord is connected to a functional AC outlet. IEC connectors are firmly connected. DC power cord is firmly connected to scanner. To exit this mode, cycle power or have the terminal re-enable the scanner. Selftest Failure If the scanner fails its Selftest, the following takes place: - Speaker sounds a tone at the lowest value for approx.
Consult the Selftest flowchart if you're unsure the unit has passed Selftest. NO Does the scanner power-up? Call Tech Support Does the scanner pass Selftest? YES Will the scanner read bar codes reliably? NO Go to Selftest flowchart. Scan a known-good bar code. A good read is signified by one flash of the Green LED and a single beep1. Before proceeding, verify that bar code samples presented to scanner are of good quality and a symbology the scanner can read. If unexpected data is being sent from the host to the scanner, consider enabling the programmable feature Ignore Host Commands to debug the system.
Verify programmable parameters using the information and programming bar codes provided in Section 6. Check bar code symbology options and other configurable features. Behavior may vary from that described here. Problem Isolation: Scale If this is a new installation, make sure any foam packing pieces have been removed from the scale cavity before proceeding.
Lift off the platter to verify, then set the platter back into position. Reference the topic, Scale Error Reporting in Section 4 for more information. Is the motion filter at its maximum setting? Yellow - Remove item s from scale. NO Problem is too much motion at power-up. Correct excess vibration in counter if possible. Increase the scale motion filter setting by 1. Reference Section 6 for more information.
NO Is problem fixed? This improves front end checkout productivity by reducing or eliminating re-scans or no-scans. As a result it helps to improve customer service by reducing the time a customer has to wait in the checkout line.
The Magellan Omega has PSC's patented degree scan pattern for ergonomically correct scanning when seated or standing. FirstStrike has the ability to autodiscriminate all supported symbologies for added flexibility and features support for Reduced Space Symbology RSS. The Magellan has a powered auxiliary RS port for integrating a PSC handheld scanner for those large or heavy items that are often left in the shopping cart.
Additionally, the Magellan can be equipped for full electronic articlesurveillance EAS functionality, including Interlock, for one step scanning and security tag deactivation. Adding even more value to the POS environment, the Magellan features host diagnostic reporting software.
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