Because of this, I advise you to backup any personal files and folders before you start. Read Back up your files please note the following important guidelines. The instructions being given are for YOUR computer and system only!. Using these instructions on a different computer, can damage that computer and possibly make it inoperable!
If you don't know or understand something, please don't hesitate to ask. Only post your problem at One help site. Applying fixes from multiple help sites can cause problems. Only reply to this thread do not start another, Please continue responding until I give you the "All Clean" Absence of symptoms does not mean that everything is clear. This adds more items to be researched.
Print each set of instructions Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe. The logs from the tools we use can take some time to research so please be patient. Please post an Uninstall list. Open HijackThis. Click on the Open the Misc Tools section button. Look under System tools. Click on the Open Uninstall Manager Click on the Save list It will prompt you to save. Save this log in a convenient location.
Notepad will open. Please post this log in your next reply. Here is my uninstall list. NET Framework 3. Thank you so much for your help. But its not in my uninstall list and I dont know how to remove it. I dont even know how it got there because I never installed it? You asked for a performance update so I decided to try and boot windows normally instead of safe mode and it worked this time.
Its not giving me popups saying my computer is infected anymore. Windows explorer crashed again, but that is normal. For some reason it has always crashed. I dont understand why, but it seems to be running ok now?
Don't worry about Norton if it's active on your system we can remove it. Please delete the CKFiles. Then follow my instructions for running the CKScanner again and post the new log in your next reply. Thank you. Thanks again for your help. Thank you for those logs.
Lets get a few scans done to check things out, please continue with the instructions below. I see you have CCleaner installed, please run it now.
This is a built-in registry cleaner. Removing certain entries can render your computer inoperable! A command window will open then disappear upon completion, this is normal. When finished, Notepad will open with a log called, " rkill. Please copy and paste the contents of the rkill. The file is automatically saved Please leave Rkill on the Desktop until otherwise advised.
If an update is found, it will download and install the latest version. As MalwareBytes Anti-malware will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main menu. You will see window similar to the one below. This procedure can take some time, so please be patient. When the scan is finished a message box will appear that it has completed scanning successfully. Click OK. You will see a list of infected items similar as shown below.
Note: list of infected items may be different than what is shown in the image below. When MalwareBytes Anti-malware has finished removing the infection, a log will open in Notepad and you may be prompted to Restart.
Note: if you need help with the instructions, then post your questions in our Spyware Removal forum. Author: Myantispyware team. Myantispyware is an information security website created in Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.
Paul, you need run Malwarebytes Anti-malware. It should fix your problems. Method 1 first did not work, but i found out where the problem was! When saving the fix.
I have no idea what to do. I thought that I was going to have to call a tech. You saved me money, headaches and pain. Method 2 worked for me!! Use the following instructions to remove Vista Defender Pro Step 1.
Email will not be published required. HTML is not allowed. Submit Comment. Vista Defender. Vista Defender Description Type: Adware. File System Details Vista Defender creates the following file s :. Expand All Collapse All. Name: ave. Registry Details Vista Defender creates the following registry entry or registry entries:.
This article should NOT be mistaken or confused in being associated in any way with the promotion or endorsement of malware. This article is provided "as is" and to be used for educational information purposes only. By following any instructions on this article, you agree to be bound by the disclaimer.
We make no guarantees that this article will help you completely remove the malware threats on your computer.
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